Frequently Asked Questions
Everything you need to know about our natural hair and skin care.
Are your products 100% natural and organic?
Yes, we prioritize using certified organic plant extracts, essences, and oils. Our products are free from synthetic fragrances, parabens, and sulfates.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within North America. International shipping times vary based on destination and customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team to initiate a return or exchange.
Are your products safe for color-treated hair?
Absolutely. Our gentle, plant-based formulations are designed to cleanse and hydrate without stripping away hair color or natural oils.
Do you test your products on animals?
No, we are proudly cruelty-free. We never test our ingredients or finished products on animals, and we do not work with suppliers who do.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout process.